311 Analysis

Sponsor: Information Technology Agency

University: USC

Status: Completed

Start and end dates: November-December 2016

Link: GithubApplication

Students at USC in the Business Analytics Program were given a list of questions and a description of the City’s 311 program to help prepare interactive dashboards and recommendations on how to improve the program. Currently the Data Group is working on merging the dashboards to meet user needs.

  • Call Center Requests
  • Bulky Item